| Seminars for Physician Office Staff | |
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The Employees' Role in Decreasing Liability Risks in the Physician Office
Friday, December 4, 2009, 9:00–10:00 AM (PST), 12:00–1:00 PM (EST) Online Seminar
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Register 
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Purpose:
The physician’s office staff is the first line of defense against a medical malpractice lawsuit. By focusing on processes and systems, improvements can be made at the critical points of interaction between the office staff and the patient. Such critical points include communication both within and out of the office, results and report follow-up, tracking and reminders for appointments, telephone triage, medication management, medical record management, and delineating staff scope of practice. This Webinar will provide practical tips for these critical office practice functions.
Objective:
- Identify patient safety tips for at least three critical office processes
Agenda
- Patient safety and risk management key points
- Office focus on processes and systems
- Critical processes in the physician office setting
- Role of the office staff in keeping patients safe and protecting the practice
Continuing Education Credit:
An application has been submitted to the Ohio Nurses Association for one contact hour. Please contact the Patient Safety Department at The Doctors Company at (800) 421-2368, extension 5150, for more information about contact hours.
Fees & Log-in Instructions:
Participation in this course is offered at no charge. Space is limited. Log-in instructions will be provided two weeks prior to the date of the Webinar.
