Assisting in Your Defense: Strategies for Healthcare Practitioners
Although the majority of healthcare practitioners will face a malpractice claim, few are prepared when served with a lawsuit.
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July 10, 2025, Inside Medical Liability
MPL Case: Inadequate Informed Consent and Documentation Creates Challenges in Dentistry
Dental malpractice claims are often not merely the result of individual oversights but reflect broader systemic issues, such as lapses in infection control, documentation, and patient assessment protocols. Establishing and maintaining strong practice processes for patient communication, informed consent, and documentation can help improve patient safety and protect the practice from liability.
Cognitive Assessments in Primary Care: Preparation and Tools May Mitigate Diagnosis Risks
As practices care for the increase in older patients and take advantage of the CMS billing rules, successfully integrating cognitive evaluations into a practice’s workflow without magnifying liability risks takes some preparation.
Continuing Education Insight
For healthcare professionals, keeping up with the changes and advances in your field is a lifelong challenge. The Doctors Company offers continuing education courses for providers, dentists, nurses, practice managers, advanced practice clinicians, and other staff across a broad range of subjects.
Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.
Primary Care, AI, and Employer Activism: The Future of Care Delivery
In today’s healthcare environment, patients are often confused and frustrated, encountering unclear benefits, lack of trust, poor access, and high costs. But structural changes driven by employers, new technology, and rising patient expectations may be the key to reshaping the future of healthcare access.
The Tribute Plan
Unlike commercial insurance companies, which look for ways to reward shareholders, The Doctors Company is dedicated to rewarding our members. Created in 2007, the Tribute® Plan is an unrivaled financial benefit that rewards you and your fellow physicians for your loyalty and dedication to superior patient care.
Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.
Cultural Diversity in Healthcare: Strategies for Culturally Appropriate Patient Care
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.
Dec 05, 2025
As Wearables Improve, They Can Boost Patient Engagement and Lower Risks
More and more patients are tracking their biometrics through a wearable device. Practitioners who embrace and direct this interest can reap rewards in patient engagement and safety.
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The Doctor’s Advocate
