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Jun 18, 2024
Telehealth Visits: Strategies for Minimizing Patient Distraction
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Patients who are distracted during telehealth visits can affect a practitioner’s ability to establish rapport and provide safe, effective treatment.
From The Doctor’s Advocate

Patient Safety Strategies for Oncology
The strategies presented here can help oncologists keep their patients safe as they mitigate risks.

Sep 05, 2025
Patient Safety INSIGHT Services Shine a Light on Risks and Trends Others Can’t See
The Doctors Company is continually working to identify potential sources of risk and enhance patient safety. Our Patient Safety INSIGHT Services take a data-driven, collaborative approach to help you reduce adverse events while increasing patient safety and satisfaction.
From The Doctor’s Advocate

Mapping the Perioperative Claims Experience of General Surgeons
About 63 percent of general surgeons have been involved in a medical malpractice suit. Understanding the most common types of complications and the factors that contribute to errors may provide insights for general surgeons about their practice.

Remote Patient Monitoring: Considerations for Telehealth Care
Remote patient monitoring is advancing the safety and accuracy of telehealth by filling in some gaps and increasing the types of care that can safely be provided in the home.

Patient Safety in Dentistry Series
The articles in this three-part series provide strategies to help dental professionals enhance communication and documentation skills and manage adverse events in a practice setting.

December 01, 2022, Healthcare Risk Management
Improve Documentation for Compliance, Med/Mal Defense
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, discusses the critical role of good documentation in enhancing continuity of care to achieve optimum clinical outcomes, improving communication between and among providers within the practice as well as independent referral sources, and better enabling patients to understand their medical status.

Dec 02, 2024
Want to Retain Practitioners and Improve Patient Safety? Align Practice Culture
Daniel Kent Cassavar, MD, MBA, Medical Director, The Doctors Company and TDC Group
Healthcare systems that foster cultural alignment can better retain practitioners, control costs, and improve patient safety.
From The Doctor’s Advocate

Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

Dec 09, 2022
Training Shortages Post-Roe: Medical Careers, Accreditation, and Patient Safety at Risk
The short-term disruptions faced by many medical professionals in the wake of the Dobbs decision, which overturned Roe v. Wade, have partially obscured a looming crisis in access to training.