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May 22, 2023
Laboratory and Diagnostic Test Tracking in Ambulatory Practice
Dana Faber, MS PSL, RN, Senior Patient Safety Risk Manager, The Doctors Company
Managing patient test results in ambulatory practices can pose a significant challenge. Establishing a standardized workflow to track results is a successful strategy for avoiding missed or delayed diagnosis that can lead to patient injury.

Jun 15, 2020
Safely Caring for the Hospitalized Patient with Obesity
Paul Nagle, ARM, CPHRM, Director, Department of Patient Safety and Risk Management, and Shelley Rizzo, MSN, CPHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management
Obesity is viewed as a chronic health condition, and patients with obesity pose patient safety issues.

Nov 19, 2021
Patient Safety Strategies for Oncology
Lisa M. McCorkle, MSN, MBA, Senior Patient Safety Risk Manager, The Doctors Company
Cancer care is complex and, at times, hazardous work that requires careful attention to maintain safety for both patients and providers. The strategies presented here are essential to enhancing safety and mitigating risk.

Nov 04, 2020
Smartphones, Texts, and HIPAA: Strategies to Protect Patient Privacy
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, The Doctors Company
The very convenience that makes using smartphone technologies so inviting may also create privacy and security violations.

Video Jun 25, 2021

Jun 22, 2022
Patient Safety in Dentistry Series
The articles in this three-part series provide strategies to help dental professionals enhance communication and documentation skills and manage adverse events in a practice setting.

Oct 13, 2020
Otolaryngology: Reduce Risk When Performing Diagnostic Imaging Services
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager II
Adding point-of-care imaging to an otolaryngology practice is convenient for patients and a source of revenue for the practice. It also comes with responsibility and potential risk.

May 31, 2022
The Role of the Medical Assistant in Your Office Practice
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company
A medical assistant (MA) can be a valuable addition to an office practice, but MAs should not perform tasks outside their scope of practice.

Aug 26, 2022
Dispensing Sample Medications: Risk Management Strategies
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company
If not carefully managed, sample medications can create issues that place patients and the practice at risk.

Mar 01, 2022
Clinician Burnout: From a Crisis to a Movement
Christine K. Cassel, MD, MACP, Professor of Medicine and Senior Advisor for Strategy and Policy, University of California, San Francisco, School of Medicine
The pandemic has intensified a burnout-fueled exodus from healthcare. Dr. Christine K. Cassel provides insights into the national movement to address clinician burnout.
From The Doctor’s Advocate