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Patient Safety in Dentistry: Communication
Effective communication improves teamwork and creates a safer environment for patients. It can also enhance patient engagement and satisfaction and reduce the risk of professional liability claims, even if an adverse event occurs.

Video Feb 08, 2017
What Doctors Need to Know About Being Sued (Episode 3)
This video explains why it's vital for physicians facing a medical malpractice claim to become an integral part of the defense team. Claims defense is most effective when the physician and attorney work together as a team—the attorney relies on the physician to be the medical expert, just as the physician should rely on the attorney to be the legal expert.

Video Dec 07, 2023
Strategies to Increase Productivity in Using AI
TDC Group is dedicated to providing guidance, news, and expert insights on the critical issue of integrating AI into healthcare, exploring and examining various AI technologies with patient safety and quality care as our central focus. Presented by Erik Brynjolfsson, PhD, Professor and Senior Fellow at the Stanford Institute for Human-Centered AI (HAI).

Disclosure Resources Appendix 1
Physicians should use empathetic statements and avoid non-empathetic statements when disclosing adverse events or complications to patients.

Professional Education
Patient Termination
This brief audio presentation will give healthcare providers information on how to mitigate their risk when terminating a patient relationship. The key topics covered include establishing patient expectations, what to do when expectations aren’t being met, special circumstances to consider prior to termination, and finally, the elements of the termination notice.

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