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The Role of the Medical Assistant in Your Office Practice
A medical assistant (MA) can be a valuable addition to an office practice, but MAs should not perform tasks outside their scope of practice.

Mar 04, 2024
Patient Safety Impact Story: Documentation Can Prevent Litigation
Our experts partnered with a general surgery practice to dramatically improve its after-hours call documentation rate.
From The Doctor’s Advocate

Sep 01, 2023
Inflationary Pressure on Medical Liability Reforms Increasing
Elizabeth Y. Healy, Vice President, Government and Community Relations, The Doctors Company
Across the nation, inflation is affecting medical liability reforms and making it difficult to defend hard-won protections.
From The Doctor’s Advocate

The Doctors Company Achieves ANCC Accreditation for Nursing Continuing Professional Development
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer and part of TDC Group, was granted accreditation for nursing continuing professional development (NCPD) from the American Nurses Credentialing Center (ANCC).

Remote Patient Monitoring: Considerations for Telehealth Care
Remote patient monitoring is advancing the safety and accuracy of telehealth by filling in some gaps and increasing the types of care that can safely be provided in the home.

Patient Communication Insight
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.

Practice Safety Culture Insight

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Clinical Considerations)
In this video, created in partnership with Candello, experts discuss what to consider when deciding to use virtual visits, how to handle triage in virtual care, how to ensure accurate diagnoses with telehealth, strategies for providing quality patient care during a virtual visit, developing good web-side manner, and when to convert a virtual visit into an in-person visit.

Jun 18, 2024
Telehealth Visits: Strategies for Minimizing Patient Distraction
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Patients who are distracted during telehealth visits can affect a practitioner’s ability to establish rapport and provide safe, effective treatment.
From The Doctor’s Advocate

Mapping the Perioperative Claims Experience of General Surgeons
About 63 percent of general surgeons have been involved in a medical malpractice suit. Understanding the most common types of complications and the factors that contribute to errors may provide insights for general surgeons about their practice.