Nov 20, 2024
Handling Requests for Refunds in the Dental Practice Setting
Managing a patient’s request for a refund requires caution and a measured response.
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Patient Communication Insight
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.
Jun 12, 2018
Digital Medicine and the Future of Healthcare
The digitization of medicine is transforming the entire healthcare system—new technologies like mobile apps and wearables bring both benefits and risks, patient access to healthcare is evolving, EHRs have created new patient safety risks, and artificial intelligence is evolving to play a role in future patient care.
Jun 13, 2023
Patient Safety Tips for Obstetrics and Gynecology
These strategies can help you keep your patients safe and reduce potential liability. The tips highlighted here include tracking test results, documenting prenatal records, discussing birth plans, and managing noncompliant patients.
The Doctors Company Achieves ANCC Accreditation for Nursing Continuing Professional Development
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer and part of TDC Group, was granted accreditation for nursing continuing professional development (NCPD) from the American Nurses Credentialing Center (ANCC).
Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Clinical Considerations)
In this video, created in partnership with Candello, experts discuss what to consider when deciding to use virtual visits, how to handle triage in virtual care, how to ensure accurate diagnoses with telehealth, strategies for providing quality patient care during a virtual visit, developing good web-side manner, and when to convert a virtual visit into an in-person visit.
Video Jun 25, 2021
The Importance of Telehealth Documentation
Sue Boisvert, Patient Safety Risk Manager for The Doctors Company, discusses the importance of telehealth documentation, location, and informed consent.
May 31, 2022
The Role of the Medical Assistant in Your Office Practice
A medical assistant (MA) can be a valuable addition to an office practice, but MAs should not perform tasks outside their scope of practice.
Dec 12, 2022
Top Seven Tips for Telehealth
Although telehealth demand has declined since the peak of the pandemic, it continues to be an integral part of healthcare delivery. These top recommendations can help minimize risks for practices that provide care via telemedicine.