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Jun 17, 2022
Practice Protection for Administrative and Regulatory Actions
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Kathleen Stillwell, MPA/HSA, RN, Senior Patient Safety Risk Manager, The Doctors Company
Our legal and patient safety experts describe the types of complaints against healthcare professionals that trigger agency investigations and advise how to respond to notifications.
From The Doctor’s Advocate

Feb 21, 2023
Risk Management Fundamentals for the Practice Manager
Our complimentary program is exclusive to all member practice managers, both clinical and nonclinical, who are new to the role or seek further education regarding the application of risk management and patient safety measures (or principles) in an office-based medical or dental practice.

Jul 09, 2021
Requests to Amend a Medical or Dental Record
Carol Murray, RHIA, CPHRM, Senior Patient Safety Risk Manager, and Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Patients have the right to request amendments to their medical or dental records, but providers have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.

Jun 22, 2022
Patient Safety in Dentistry Series
The articles in this three-part series provide strategies to help dental professionals enhance communication and documentation skills and manage adverse events in a practice setting.

Nov 27, 2023
Foundation Announces 2023 Grant Recipients
The Doctors Company Foundation has awarded grants to new projects that include suicide prevention, diagnostic excellence, and pediatric emergency care access.
From The Doctor’s Advocate

Professional Education
Safe Opioid Prescribing for Physicians and Dentists
This enduring activity meets controlled substances requirements for a national audience (not state-specific). Opioids play an important role in pain management—both in the acute and the chronic setting, but a variety of causes have contributed to an opioid-related epidemic leading to addiction and death. There has also been substantial misuse of opioids by prescription and by diversion. With the spotlight on the epidemic guidelines, regulations, studies, and solutions are emerging, including recommendations from the Centers for Disease Control and Prevention (CDC) that can address the epidemic and allow for effective and appropriate use of these drugs.

Sep 01, 2023
Dental Case Studies
The case studies presented here provide insights into closed claim scenarios that can help dental professionals enhance their practices as they mitigate risks.

Professional Education
Safe Opioid Prescribing for Physicians and Dentists: Florida Edition
This enduring program meets current Florida-specific controlled substance requirements. Opioids play an important role in pain management—both in the acute and the chronic setting, but a variety of causes have contributed to an opioid-related epidemic leading to addiction and death. There has also been substantial misuse of opioids by prescription and by diversion. With the spotlight on the epidemic guidelines, regulations, studies, and solutions are emerging, including recommendations from the Centers for Disease Control and Prevention (CDC) that can address the epidemic and allow for effective and appropriate use of these drugs.

Sep 01, 2023
Oversedation and Failure to Resuscitate in Dentistry
This case discussion covers risk management issues involving sedation and provides strategies to help practices keep patients safe.

Sep 01, 2023
Process Failures Lead to Patient Harm in Dentistry
We outline important strategies for documenting the clinical justification for any alternative treatment plan, obtaining informed consent, and providing follow-up care.