Coping With Litigation: Tips for Healthcare Professionals
The first step in alleviating the stress and uncertainty created by an allegation of medical or dental malpractice is to understand the litigation process and the defendant’s role during each step.
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Management of Treatment Complications in Dentistry
When treatment complications occur, it is often how the situation is handled that determines the outcome for both the patient and the healthcare provider. These strategies can help dental professionals enhance safety and mitigate risk.
Nov 27, 2023
Foundation Announces 2023 Grant Recipients
The Doctors Company Foundation has awarded grants to new projects that include suicide prevention, diagnostic excellence, and pediatric emergency care access.
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The Doctor’s Advocate
Professional Education
Safe Opioid Prescribing for Physicians and Dentists
This enduring activity meets controlled substances requirements for a national audience (not state-specific). Opioids play an important role in pain management—both in the acute and the chronic setting, but a variety of causes have contributed to an opioid-related epidemic leading to addiction and death. There has also been substantial misuse of opioids by prescription and by diversion. With the spotlight on the epidemic guidelines, regulations, studies, and solutions are emerging, including recommendations from the Centers for Disease Control and Prevention (CDC) that can address the epidemic and allow for effective and appropriate use of these drugs.
Managing Patient Refund Requests
Managing a patient’s request for a refund requires caution and a measured response.
Patient Experience Surveys
Use our patient experience surveys to measure satisfaction and uncover areas of concern in your practice.
Feb 21, 2023
Risk Management Fundamentals for the Practice Manager
Our complimentary program is exclusive to all member practice managers, both clinical and nonclinical, who are new to the role or seek further education regarding the application of risk management and patient safety measures (or principles) in an office-based medical or dental practice.
Patient Safety in Dentistry Series
The articles in this three-part series provide strategies to help dental professionals enhance communication and documentation skills and manage adverse events in a practice setting.
Oversedation and Failure to Resuscitate in Dentistry
This case discussion covers risk management issues involving sedation and provides strategies to help practices keep patients safe.
Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made.
