Management of Treatment Complications in Dentistry
When treatment complications occur, it is often how the situation is handled that determines the outcome for both the patient and the healthcare provider. These strategies can help dental professionals enhance safety and mitigate risk.
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Managing Patient Refund Requests
Managing a patient’s request for a refund requires caution and a measured response.
Nov 27, 2023
Foundation Announces 2023 Grant Recipients
The Doctors Company Foundation has awarded grants to new projects that include suicide prevention, diagnostic excellence, and pediatric emergency care access.
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The Doctor’s Advocate
Patient Experience Surveys
Use our patient experience surveys to measure satisfaction and uncover areas of concern in your practice.
Feb 21, 2023
Risk Management Fundamentals for the Practice Manager
Our complimentary program is exclusive to all member practice managers, both clinical and nonclinical, who are new to the role or seek further education regarding the application of risk management and patient safety measures (or principles) in an office-based medical or dental practice.
Patient Safety in Dentistry Series
The articles in this three-part series provide strategies to help dental professionals enhance communication and documentation skills and manage adverse events in a practice setting.
Oversedation and Failure to Resuscitate in Dentistry
This case discussion covers risk management issues involving sedation and provides strategies to help practices keep patients safe.
Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made.
July 10, 2025, Inside Medical Liability
MPL Case: Inadequate Informed Consent and Documentation Creates Challenges in Dentistry
Dental malpractice claims are often not merely the result of individual oversights but reflect broader systemic issues, such as lapses in infection control, documentation, and patient assessment protocols. Establishing and maintaining strong practice processes for patient communication, informed consent, and documentation can help improve patient safety and protect the practice from liability.
Sep 01, 2023
Dental Case Studies
The case studies presented here provide insights into closed claim scenarios that can help dental professionals enhance their practices as they mitigate risks.
