Telephone Triage and Advice: Patient Safety Strategies
Communications involving telephone triage and advice present a significant area of liability exposure for practitioners.
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About The Doctors Company
As the nation’s largest physician-owned medical malpractice insurer, The Doctors Company has always been guided by our mission: To advance, protect, and reward the practice of good medicine.
Professional Education
Cardiology–Business of Medicine: Lessons from Medical Malpractice Claims
This educational activity is from an article that was originally published in Cardiology Magazine in June 2023. The article explains the Three Ps—Prevent, Preclude, and Prevail—as key elements to reduce clinician risk related to malpractice litigation. This article reviews an actual cardiology closed claims lawsuit and applies the analysis of the Three Ps. It concludes by explaining the reasons the lawsuit was settled for a nominal amount.
Mar 07, 2025
EHR Interoperability and Artificial Intelligence: Don’t Put the Cart Before the Horse
Healthcare practitioners are ready to let AI lighten their loads—but first, we need to achieve EHR interoperability. AI can help us with that, too.
From
The Doctor’s Advocate
April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.
September 08, 2026, ZDNET
Your AI Vendor Could Land You in Legal Hot Water—What Business Experts Say You Must Do
Deepika Srivastava, Chief Operating Officer of The Doctors Company, is cited on the importance of physician diligence and documentation when using AI in clinical care.
Member Benefits for AAO-HNS
The American Academy of Otolaryngology—Head and Neck Surgery (AAO-HNS) has partnered with The Doctors Company to provide Academy members an exclusive medical malpractice insurance program since 2003.
July 07, 2025, Aon
The Doctors Company Named in 2025 Ward's 50
The Doctors Company has been named in the 2025 Ward’s 50 top-performing insurers. We were chosen out of nearly 3,000 property-casualty insurance companies, and this honor recognizes our outstanding financial results in the areas of safety, consistency, and performance over a five-year period (2020-2024).
October 01, 2026, Medical Economics
Six Physician Groups Push Back on Claims That AI Is Better Informed Than Doctors
Richard E. Anderson, MD, FACP, provides insight on the evolving liability risks associated with physicians’ use of AI, including how deviations from the standard of care could expose physicians to malpractice claims.
Video Apr 10, 2026
CRNA Continuing Education: Why It Matters
What you knew the day you graduated is only the foundation. As a certified registered nurse anesthetist, your role, setting, and patient population require ongoing education and awareness of the latest evidence-based practices.
