Quick Check: Dissatisfied Patient Management
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Jun 05, 2025
Risk Self-Assessment Programs Help Members Improve Practice Safety
As a member of the nation's largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we're proud to feature our members-only risk self-assessment programs.
From
The Doctor’s Advocate
The Doctors Company Announces $7.3 Million Member Dividend
The Doctors Company announced today that it has approved a 2022 premium dividend of approximately $7.3 million, bringing the total of declared dividends to date to more than $446 million.
Professional Education
Prevention of Medical Errors 2024 to 2026 (Florida)
Few medical errors are attributed to faulty medical judgment. More commonly, they are attributed to system failures inherent in healthcare delivery. By drawing on our professional liability closed claims data, we have identified common performance and diagnostic errors. We analyzed loss prevention measures in tandem with the elements necessary to conduct a credible and thorough root cause analysis to reduce system failures, respond to sentinel events, prevent medical errors, and improve patient safety. The purpose of this program is to provide clinicians with the most current information regarding the prevention of common performance and diagnostic errors. This course includes content specifically for Florida licensed practitioners.
Exclusively Endorsed by the American College of Cardiology
The American College of Cardiology exclusively endorses The Doctors Company. ACC members receive unique benefits, including exclusive program discounts and credits.
February 26, 2025, STAT News
Are We Adopting AI Scribes Based on…Vibes?
This article examines AI-driven scribe technologies and their marketing claims. It also cites the article "Ambient Listening–Legal and Ethical Issues," in which I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.
Professional Education
Module 5: Eliminating Stigma Through Clinical Understanding of Substance Use Disorder (Innovations for Smart Approaches in Safe Prescribing)
You will explore how having a working awareness of neurobiology, psychology, and heritability of addiction positively impacts holistic treatment of opioid misuse. This module will examine how the etiology of stigma and how internalized biases impact the care of patients who misuse opioids. Lastly, this program will provide resources on how to connect to treatment for substance use disorder. This module consists of five audio-filled videos. To successfully complete this course, you need to achieve a passing score of 80 percent in the post-test questions.
August 18, 2023, MDLinx
A Lawsuit Is Underway as a Tennessee Hospital Gives Medical Records of Transgender Patients to the Attorney General
Richard F. Cahill, Esq., Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of healthcare providers only disclosing required patient information.
May 02, 2022, New York Daily News
What We Owe Long COVID Patients
In this co-authored opinion piece, Peter Kolbert, JD, Senior Vice President of Claim and Litigation Services for Healthcare Risk Advisors, part of TDC Group, and Dr. Zijian Chen, Medical Director of the Mount Sinai Center for Post-COVID Care, discuss patients suffering from long COVID and what healthcare providers can do to help them.
December 03, 2025, Physicians Practice
Top 7 Considerations for Telehealth in 2026
The clinical and regulatory landscape for telehealth continues to evolve rapidly. Medical and dental practices face a wide range of changing regulations, complicated payment issues, and growing patient safety risks. Julie Ritzman, MBA, CPHRM, Senior Vice President of Patient Safety and Risk Management at The Doctors Company, provides seven telehealth considerations for clinicians heading into 2026.
