Effective Patient Communication: Strategies for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
Search
February 24, 2024, Risk Management and Healthcare Policy
Analysis of Closed Claims Among All Medical Specialties: Importance of Communication and Other Non-Clinical Contributing Factors
Evaluation of contributing factors associated with medical malpractice claims provides important information to optimize the patient–provider relationship. This review of closed claims from The Doctors Company highlights common factors contributing to lawsuits and strategies to avoid them, with a particular focus on communication.
July 01, 2025, Physicians Practice
How to Counter Medical Misinformation and Support Engaged Patients
In a recent survey of physicians by The Doctors Company, 64 percent of physicians named misinformation on social media one of the most challenging aspects of practicing medicine. Correcting misinformation during an office visit requires time, effort, and building trust in the physician-patient relationship.
February 04, 2022, Medscape
Malpractice Case: Did Misplaced Test Result Lead to Death?
In this Medscape article, find two malpractice claims case studies from The Doctors Company. One case covers a misplaced test result with a pediatrician and a cardiologist, and the other involves an obstetrician and a missed opportunity to document the risk factors with a particular patient.
AM Best Affirms The Doctors Company’s ‘A’ Excellent Financial Rating
AM Best has affirmed The Doctors Company's financial strength rating (FSR) of A (Excellent) and its long-term issuer credit rating (ICR) of "a+”. The outlook of these ratings is stable.
January 29, 2025, ACS Practice Management
Lessons Learned from a Medical Malpractice Lawsuit: Aortic Surgery in a Patient with Significant Underlying Coronary Disease
David Han, MD, FACS, and Jacqueline Ross, RN, PhD, Coding Director, The Doctors Company, part of TDC Group, discuss the complications and critical decision-making errors in a case of aortic surgery on a patient with severe coronary disease. The article emphasizes the importance of thorough preoperative evaluation and considering all surgical options to manage complications effectively.
AM Best Affirms The Doctors Company's ‘A' Excellent Financial Rating and Upgrades the Long-Term Issuer Credit Rating of Hospitals Insurance Company to ‘a+’
AM Best has affirmed The Doctors Company's financial strength rating (FSR) of A (Excellent) and its long-term issuer credit rating (ICR) of "a+”. The outlook of these ratings is stable.
TDC Group Supports Pediatric Cancer Research and Helps Seniors Stay H.O.M.E.
The employees of TDC Group—The Doctors Company, Healthcare Risk Advisors, TDC Specialty Underwriters, and Medical Advantage—consistently demonstrate their generosity to the causes they care most about. Many seek matching funds from the TDC Group Employee Gift Matching Program to double their donations to causes they care about.
Education for Advanced Practice Clinicians
We are proud to be the industry leader in providing essential patient safety resources and unparalleled options for contact hours and continuing education for advanced practice clinicians.
February 26, 2025, STAT News
Are We Adopting AI Scribes Based on…Vibes?
This article examines AI-driven scribe technologies and their marketing claims. It also cites the article "Ambient Listening–Legal and Ethical Issues," in which I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.