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April 13, 2022, Medical Economics
Why Patients Sue Their Doctor
Robert E. White, Jr., Chief Operating Officer of The Doctors Company and TDC Group, details why most lawsuits occur due to patient frustration with not getting answers to their questions regarding an unexpected outcome.

May 01, 2024, ED Management
Communication Is Major Contributing Factor to ED Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director in the Department of Patient Safety and Risk Management at The Doctors Company, discusses emergency department (ED) malpractice claims that contain allegations that delayed diagnoses led to poor outcomes or death.

February 26, 2025, STAT News
Are We Adopting AI Scribes Based on…Vibes?
This article examines AI-driven scribe technologies and their marketing claims. It also cites the article "Ambient Listening–Legal and Ethical Issues," in which I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.

Professional Education
Module 5: Eliminating Stigma Through Clinical Understanding of Substance Use Disorder (Innovations for Smart Approaches in Safe Prescribing)
You will explore how having a working awareness of neurobiology, psychology, and heritability of addiction positively impacts holistic treatment of opioid misuse. This module will examine how the etiology of stigma and how internalized biases impact the care of patients who misuse opioids. Lastly, this program will provide resources on how to connect to treatment for substance use disorder. This module consists of five audio-filled videos. To successfully complete this course, you need to achieve a passing score of 80 percent in the post-test questions.

February 24, 2024, Risk Management and Healthcare Policy
Analysis of Closed Claims Among All Medical Specialties: Importance of Communication and Other Non-Clinical Contributing Factors
Evaluation of contributing factors associated with medical malpractice claims provides important information to optimize the patient–provider relationship. This review of closed claims from The Doctors Company highlights common factors contributing to lawsuits and strategies to avoid them, with a particular focus on communication.

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