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John Keane
John Keane is president of The Keane Insurance Group, which provides creative and innovative insurance and risk management solutions to the healthcare community

Aug 06, 2024
Informed Consent: Substance and Signature
Robert Morton, MAS, CPPS, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
True informed consent is a process of managing a patient’s expectations through shared decision making. It is not just a signature on a document.

Dec 05, 2023
Using Artificial Intelligence to Improve Radiology Workflow
Julie Song, MPH, CPHQ, Patient Safety Risk Manager II, The Doctors Company
Although artificial intelligence has the potential to enhance workflow improvements in radiology, its applications may also have downstream consequences that are not yet fully realized.

Nov 27, 2023
Diagnosis-Related Medical Malpractice Claims With Indemnities Over $1 Million: Understanding the Primary Drivers
Jacqueline Ross, RN, PhD, Coding Director, and Kathrine Soulsby, RN, BSN, Senior Patient Safety Analyst, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
Identifying and concentrating on factors related to high-indemnity medical malpractice claims can help to both improve patient outcomes and reduce financial losses. One common thread in high-indemnity claims is diagnostic errors. Therefore, understanding more about how to protect against and prevent diagnostic errors is paramount to patient safety and to mitigating loss costs.

Feb 21, 2024
Identifying Malpractice Risks for Surgical Practices
Julie Brightwell, JD, RN, Director, Healthcare Systems Patient Safety, The Doctors Company, Part of TDC Group
Understanding that the causes of claims are multifactorial and rarely result from individual judgment or technical skill alone can help surgeons improve outcomes.

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