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Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate

December 31, 2023, American College of Surgeons
Lessons Learned from a Medical Malpractice Lawsuit: Laparoscopic Cholecystectomy Complication
In collaboration with the American College of Surgeons, we analyze a closed malpractice case involving laparoscopic cholecystectomy, examining factors behind the adverse event and strategies to prevent future risk.

July 23, 2024, The Journal of Healthcare Risk Management
Social Inflation and Health Care Risk Management
This paper examines the concept of social inflation as it affects medical malpractice insurance claims, a phenomenon that warrants monitoring by risk managers.

Patient Safety Strategies for Oncology
The strategies presented here can help oncologists keep their patients safe as they mitigate risks.

Jun 05, 2023
Building a Culture of Safety in Healthcare, Part Four: Just Culture
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the final installment of his series on safety culture, Dr. David Feldman describes how a just culture promotes both patient safety and professional satisfaction.
From The Doctor’s Advocate

Video Aug 05, 2018
What to Expect from Litigation: Dr. Nye's Perspective
Dr. Elizabeth R. Nye, an obstetrician and gynecologist in Chicago, describes how she defended herself against a medical malpractice lawsuit involving a complicated delivery that led to the death of the infant. Dr. Nye recounts the emotional impact of the lawsuit.

Professional Education
Cardiology Medical Malpractice Case Study: A Lesson in 'Three P' Analysis
Clinicians, such as primary care and cardiologists, who routinely evaluate and treat patients with cardiac conditions, may benefit from insight from a real cardiology closed claims lawsuit and what factors contributed to it. They will learn the concept of the “Three P” analysis as a strategy to minimize the risk of professional liability litigation. This educational activity explains the various issues that led to the filing of the lawsuit and why it was dismissed, such as good documentation, which is often a prevailing factor in successfully defending a professional liability lawsuit.

Video May 22, 2024
What Is Social Inflation?
Healthcare practices and institutions are affected by the same economic forces that impact the communities and business climates in which they operate. Social inflation has reshaped numerous markets, but its effect on healthcare has been monumental. But what exactly is social inflation? Robert White, President of The Doctors Company and TDC Group and industry-leading expert on the impact of social inflation on medical professional liability, explains in this short clip.

Kathryn A. Bowen
Kathryn Bowen is the executive vice president of Madison Healthcare Insurance Services in Huntington Beach, California. She has been working in medical malpractice insurance for over 20 years.

Patient Safety in Dentistry: Documentation
The primary purpose of documentation is to create an orderly chronological record of the clinical decision-making process, treatment provided, and patient responses. Records that are incomplete or inaccurate may lead to inappropriate treatment and patient harm.