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May 01, 2024, ED Management
Communication Is Major Contributing Factor to ED Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director in the Department of Patient Safety and Risk Management at The Doctors Company, discusses emergency department (ED) malpractice claims that contain allegations that delayed diagnoses led to poor outcomes or death.

January 27, 2025, Chicago Magazine
Incidental Findings Can Lead to Malpractice Claims
If the ordering practitioner does not follow up, an incidental finding may lead to patient harm and result in a malpractice claim. The Doctors Company has completed an analysis of medical malpractice claims against our members in which an incidental finding was identified as a contributing factor.

Effective Patient Communication for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.

The Doctors Company Announces $14.7 Million Dividend
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, announced today that it has approved a 2024 premium dividend of approximately $14.7 million, bringing the total of declared dividends to date to $470 million.

July 01, 2025, Physicians Practice
How to Counter Medical Misinformation and Support Engaged Patients
In a recent survey of physicians by The Doctors Company, 64 percent of physicians named misinformation on social media one of the most challenging aspects of practicing medicine. Correcting misinformation during an office visit requires time, effort, and building trust in the physician-patient relationship.

February 24, 2024, Risk Management and Healthcare Policy
Analysis of Closed Claims Among All Medical Specialties: Importance of Communication and Other Non-Clinical Contributing Factors
Evaluation of contributing factors associated with medical malpractice claims provides important information to optimize the patient–provider relationship. This review of closed claims from The Doctors Company highlights common factors contributing to lawsuits and strategies to avoid them, with a particular focus on communication.

December 03, 2025, Physicians Practice
Top 7 Considerations for Telehealth in 2026
The clinical and regulatory landscape for telehealth continues to evolve rapidly. Medical and dental practices face a wide range of changing regulations, complicated payment issues, and growing patient safety risks. Julie Ritzman, MBA, CPHRM, Senior Vice President of Patient Safety and Risk Management at The Doctors Company, provides seven telehealth considerations for clinicians heading into 2026.

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