Quick Check: Dissatisfied Patient Management
Our Quick Check tool can help you improve how your practice identifies and manages dissatisfied patients.
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Endorsements
A list of the many national and regional medical societies and specialty organizations that endorse or sponsor The Doctors Company.
Jun 05, 2025
Risk Self-Assessment Programs Help Members Improve Practice Safety
As a member of the nation's largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we're proud to feature our members-only risk self-assessment programs.
From
The Doctor’s Advocate
Nov 13, 2024
COVID-19 and Patient Safety in the Medical and Dental Office
As COVID-19 persists across the spectrum of healthcare, medical and dental practices must remain mindful of new variants, infection rates, vaccines, protocols, and resources.
NJ PURE Exclusive Agreement
NJ Physicians United Reciprocal Exchange (NJ PURE) announced today it is exiting the medical malpractice insurance marketplace and has entered into a relationship designed to offer its insureds access to a leading A rated medical liability carrier with The Doctors Company Risk Retention Group (RRG).
February 24, 2024, Risk Management and Healthcare Policy
Analysis of Closed Claims Among All Medical Specialties: Importance of Communication and Other Non-Clinical Contributing Factors
Evaluation of contributing factors associated with medical malpractice claims provides important information to optimize the patient–provider relationship. This review of closed claims from The Doctors Company highlights common factors contributing to lawsuits and strategies to avoid them, with a particular focus on communication.
December 09, 2025, KevinMD
How to Manage Intraoperative Pain During C-Section Deliveries
Megan Rosenstein, MD, MBA, and The Doctors Company discuss how proactive strategies such as optimized neuraxial anesthesia, rapid-response analgesics, and clear patient communication are essential to minimize intraoperative pain and improve maternal safety during c‑section deliveries.
Effective Patient Communication for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
May 01, 2024, ED Management
Communication Is Major Contributing Factor to ED Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director in the Department of Patient Safety and Risk Management at The Doctors Company, discusses emergency department (ED) malpractice claims that contain allegations that delayed diagnoses led to poor outcomes or death.
January 29, 2025, ACS Practice Management
Lessons Learned from a Medical Malpractice Lawsuit: Aortic Surgery in a Patient with Significant Underlying Coronary Disease
David Han, MD, FACS, and Jacqueline Ross, RN, PhD, Coding Director, The Doctors Company, part of TDC Group, discuss the complications and critical decision-making errors in a case of aortic surgery on a patient with severe coronary disease. The article emphasizes the importance of thorough preoperative evaluation and considering all surgical options to manage complications effectively.
