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Nov 04, 2024
Mental Health Practitioners: Balancing Privacy With Public Welfare
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Robert Morton, MAS, CPPS, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
Societal tension and an increase in demand for mental health services have resulted in unexpected consequences for healthcare practitioners.

Jul 23, 2024
Contributing Factors to Medical Malpractice Claims: Study Examines Difference Between No-Payment and Indemnity Claims
Jacqueline Ross, RN, PhD, Coding Director, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
In November 2023, The Doctors Company released a study on diagnosis-related medical malpractice claims with an indemnity over $1 million. Now, to expand our understanding, we have conducted a new analysis: Do contributing factors differ between malpractice claims with no payment and claims with indemnity payments?

Nov 15, 2023
Alzheimer’s Disease and Dementia: What Healthcare Practitioners Need to Know
Julie Brightwell, JD, RN, Director, Healthcare Systems Patient Safety, The Doctors Company
Alzheimer’s disease, the most common cause of dementia, is the seventh-leading cause of death in the U.S. Early diagnosis provides important benefits to diagnosed individuals and their loved ones, caregivers, and society.

Jan 18, 2023
Healthcare Staffing Shortages: Decrease Practice Risks
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
Ongoing staffing shortages negatively influence the quality and depth of many primary and support roles throughout the healthcare workforce. The scarcity of employees has also contributed to elevated levels of stress and burnout.

Professional Education
Loss Lessons: Recognition of Wernicke Encephalopathy
Wernicke encephalopathy (WE) is a syndrome commonly seen in patients with alcohol use disorder who do not take adequate thiamine. WE should be suspected in any patient with conditions that may lead to malnutrition in combination with any of the following symptoms: altered mental status ophthalmoplegia, ataxia, delirium, and hypotension. Considered a medical emergency, it must be reversed to prevent permanent deficits. This case illustrates a cascade of errors which led to permanent disability. Some practical interventions to quickly recognize and reverse the condition are offered following the case presentation, which will be helpful for gastroenterology/gastroenterologists, ophthalmology/ophthalmologists, and neurology/neurologists.

Professional Education
When Personal Relationships Interfere with the Standard of Care for Advanced Practice Clinicians
The Doctors Company rigorously analyzed 988 claims* against internal medicine physicians that closed from 2009–2018. Regardless of the outcome, all cases that closed from 2009–2018 were included in this analysis—an approach that helps better understand what motivates patients to pursue claims and gain a broader overview of the system failures and processes that result in patient harm.

Video Sep 23, 2024
How Is Montage Health Using AI to Automate and Improve the Patient Referral Process?
One of the greatest challenges for healthcare professionals with the rising influence of AI in healthcare is how to safely adopt the technology and integrate it into the treatment experience. During TDC Group’s 2024 Executive Advisory Board Meeting, Meg Burke Dingae, MHSA, Chief Digital Officer, Montage Health, discusses how her team is using AI to assist in the referral process.

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