Effective Patient Communication for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
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December 28, 2023, Managed Healthcare Executive
2024 Prediction from Laura Kline, MBA, CPCU
Laura Kline, MBA, CPCU, Senior Vice President, Business Development, The Doctors Company and TDC Group, offers her prediction on how advanced practice clinicians (APCs) will be critical to access care in 2024.
May 01, 2024, ED Management
Communication Is Major Contributing Factor to ED Malpractice Claims
Jacqueline Ross, RN, PhD, Coding Director in the Department of Patient Safety and Risk Management at The Doctors Company, discusses emergency department (ED) malpractice claims that contain allegations that delayed diagnoses led to poor outcomes or death.
Professional Education
Module 6: Controlled Substance Utilization Review and Evaluation System (CURES) (Innovations and Smart Approaches in Safe Prescribing)
This program reviews the CURES electronic database for Schedule II, III, IV, V controlled substance prescriptions dispensed in California, including time requirements involved when dispensing information needs to be reported (a controlled substance is released to the patient or patient's representative). This module will examine how non-DEA licensed physicians and surgeon practitioners can access CURES data. This module consists of four audio-filled videos. To successfully complete this course, you need to achieve a passing score of 80 percent in the post-test questions.
February 26, 2025, STAT News
Are We Adopting AI Scribes Based on…Vibes?
This article examines AI-driven scribe technologies and their marketing claims. It also cites the article "Ambient Listening–Legal and Ethical Issues," in which I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.
Cost and Impact of Defensive Medicine
Physicians practice defensive medicine all the time—some acknowledge and accept it, while others believe it is untrue and unconscionable. The Doctors Company CEO and Chairman Richard E. Anderson, MD, FACP, examines the pervasive nature of defensive medicine in this article.
Oct 26, 2023
Guided Risk Self-Assessment Exclusively for Member Practices
The Guided Risk Self-Assessment contains risk mitigation strategies to assist healthcare professionals in medical or dental offices. This program will help practitioners and their staff develop a comprehensive understanding of practice risks and learn specific actions to prevent patient injuries and professional liability claims.
2025 Great Place to Work Certification
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, announced today it has been Certified as a Great Place to Work for the third time. The recognition is based entirely on what current employees say about working at The Doctors Company, with 89 percent of employees saying it’s a great place to work.
NJ PURE Exclusive Agreement
NJ Physicians United Reciprocal Exchange (NJ PURE) announced today it is exiting the medical malpractice insurance marketplace and has entered into a relationship designed to offer its insureds access to a leading A rated medical liability carrier with The Doctors Company Risk Retention Group (RRG).
Office-Based Medical Malpractice Claims
Ensuring patient safety is the goal in each office encounter. As evidenced by medical malpractice claims, however, harmful errors can occur that lead to poor outcomes for patients. We have conducted an analysis to better understand the underlying administrative and clinical systems factors that contribute to office-based medical malpractice claims.
