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February 24, 2024, Risk Management and Healthcare Policy
Analysis of Closed Claims Among All Medical Specialties: Importance of Communication and Other Non-Clinical Contributing Factors
Evaluation of contributing factors associated with medical malpractice claims provides important information to optimize the patient–provider relationship. This review of closed claims from The Doctors Company highlights common factors contributing to lawsuits and strategies to avoid them, with a particular focus on communication.

October 31, 2022, Part B News
As Practice Burnout Boils Over, Take Bold Steps to Hold and Head it Off
Even as pandemic pressures fade, symptoms of burnout in medical providers are getting worse rather than better. Robert Morton, MAS, CPPS, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company, discusses the reasons for increased physician burnout and provides constructive tools to improve and combat symptoms.

Professional Education
Delayed Diagnosis of Prostate Cancer
Clinical judgment can prevent physicians from making timely diagnoses. Failures may result when patient assessments are incomplete, there is a narrow diagnostic focus, or a routine screening test is not ordered. In reviewing closed malpractice claims, The Doctors Company identified missed or delayed diagnosis of prostate cancer in the ambulatory Family Practice setting as a reoccurring problem.

Feb 29, 2024
Providing Dental Services in the Hospital Setting
Susan Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, and Nichole M. Pieters, MS, RN, Patient Safety Risk Manager II, The Doctors Company, Part of TDC Group
Lack of familiarity with hospital systems and medical staff rules may pose risk management implications for dental care professionals. These strategies can help practitioners navigate the hospital environment.

Video Oct 28, 2021
What Clinical Support Tools Can Help Emergency Department Physicians Reduce Diagnostic Errors?
Emergency department systems and processes can increase or reduce the risk of diagnostic error. But instead of simply asking clinicians to work harder or smarter, what’s needed is the creation of a system of care that optimizes their ability to think and carry out an efficient work-up of a patient. Learn more from Jacqueline Ross, PhD, RN, CPAN, our coding director.

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