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Professional Education
Test Tracking and Referrals: Strategies for Advanced Practice Clinicians
Tracking of tests and consults is critically important in preventing diagnostic errors and preventing patient harm. The risk factors triggering an alleged malpractice claim were primarily related to the breakdown in clinical systems for test result management. Failures of systems often prevent providers from making timely and accurate diagnoses. Testing failures included test performance issues, misinterpretation of studies, receipt, and transmittal problems. Follow-up failures included lack of physician follow-up with the patient, referral management, inadequate provider to provider communication and patient noncompliance.

Mar 13, 2023
A Message From Our Chairman: Reflections on the Pandemic’s Three-Year Anniversary
As we pass the three-year anniversary of the COVID-19 pandemic and the end of the federal Public Health Emergency (PHE) on May 11, it is a time for reflection, looking back on the exceptional challenges faced, the incredible heroism we witnessed from all healthcare professionals, and the lessons learned.

Member Benefits for the American Academy of Otolaryngology—Head and Neck Surgery
The American Academy of Otolaryngology-Head and Neck Surgery sponsors The Doctors Company. AAO-HNS members receive unique benefits, including exclusive program discounts and credits.

Environmental, Social, and Governance Sustainability Report
TDC Group is guided by our vision: To build the preeminent organization for service to healthcare. As the nation’s most trusted provider of insurance and risk management solutions, we are powerful advocates for the healthcare community—and the communities in which we live and work.

Jun 05, 2023
Building a Culture of Safety in Healthcare, Part Four: Just Culture
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the final installment of his series on safety culture, Dr. David Feldman describes how a just culture promotes both patient safety and professional satisfaction.
From The Doctor’s Advocate

Apr 25, 2023
Nonadherent and Noncompliant Patients: Overcoming Barriers
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Nonadherent or noncompliant patient conduct (whether intentional or inadvertent) can adversely affect clinical outcomes, undermine the practitioner-patient relationship, and disrupt the operation of practice.

Dec 05, 2023
Set Expectations for New Patients With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Consider developing a plan to preemptively manage challenging patient behaviors when they are first identified.

Practice Risk Insight

Nov 15, 2023
Alzheimer’s Disease and Dementia: What Healthcare Practitioners Need to Know
Julie Brightwell, JD, RN, Director, Healthcare Systems Patient Safety, The Doctors Company
Alzheimer’s disease, the most common cause of dementia, is the seventh-leading cause of death in the U.S. Early diagnosis provides important benefits to diagnosed individuals and their loved ones, caregivers, and society.

Jan 18, 2023
Healthcare Staffing Shortages: Decrease Practice Risks
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
Ongoing staffing shortages negatively influence the quality and depth of many primary and support roles throughout the healthcare workforce. The scarcity of employees has also contributed to elevated levels of stress and burnout.