Keith Neff
Keith Neff founded Neff & Associates in 1986, and the agency has focused exclusively on medical malpractice insurance since its founding. He is based in Ocean City, Maryland.
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Video Nov 18, 2022
What to Expect from Litigation: Dr. Grollo's Perspective
Dennis Grollo, MD, a family physician, describes a malpractice case against him involving a long-time patient and allegations of using an out-of-state pharmacy. Dr. Grollo worked as a team with his attorney and The Doctors Company claims specialist to provide a strong defense with the support of medical and phone records. In the end, the jury exonerated him.
Facing Diminished Trust, Doctors Question Their Calling
A new survey of physicians by The Doctors Company confirms a familiar but deepening concern: Few physicians would recommend a career in medicine. The survey’s results point to mounting challenges that are eroding professional satisfaction and prompting many clinicians to reevaluate their futures.
Telehealth: Frequently Asked Questions
As telehealth continues to evolve, we address questions routinely asked by medical and dental practices.
February 20, 2023, KevinMD
From Toys to Tragedy: The Threat of Button Batteries to Children’s Health
This article by Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company, discusses important lessons learned and risk prevention strategies for button battery ingestion in children.
2025 Great Place to Work Certification
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, announced today it has been Certified as a Great Place to Work for the third time. The recognition is based entirely on what current employees say about working at The Doctors Company, with 89 percent of employees saying it’s a great place to work.
October 09, 2024, Inside Medical Liability Online
MPL Case: Could Closing the Loop Have Saved This Patient’s Life?
Daniel Kent Cassavar, MD, MBA, Medical Director, The Doctors Company, and Jacqueline Ross, RN, PhD, Coding Director, The Doctors Company, analyze a medical malpractice case involving communication breakdown between providers and emphasize how teamwork and respectful communication is key to reducing liability risks and improving patient outcomes.
August 01, 2025, Healthcare Risk Management
DOJ Targeting Healthcare for False Claims Act Enforcement
Federal regulators and law enforcement are looking at healthcare organizations for False Claims Act (FCA) violations. Richard F. Cahill, JD, Vice President and Associate General Counsel at The Doctors Company, provides recommendations for healthcare providers to review their compliance programs to avoid FCA enforcement actions.
April 19, 2024, Anesthesia and Analgesia
Anesthesia-Related Closed Claims in Free-Standing Ambulatory Surgery Centers
As higher acuity procedures continue to move from hospital-based operating rooms (HORs) to free-standing ambulatory surgery centers (ASCs), concerns for patient safety remain high. We conducted a contemporary, descriptive analysis of anesthesia-related liability closed claims from The Doctors Company to understand risks to patient safety in the free-standing ASC setting, compared to HORs.
Office-Based Medical Malpractice Claims
Ensuring patient safety is the goal in each office encounter. As evidenced by medical malpractice claims, however, harmful errors can occur that lead to poor outcomes for patients. We have conducted an analysis to better understand the underlying administrative and clinical systems factors that contribute to office-based medical malpractice claims.
