Keith Neff
Keith Neff founded Neff & Associates in 1986, and the agency has focused exclusively on medical malpractice insurance since its founding. He is based in Ocean City, Maryland.
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October 09, 2026, Becker's ASC Review
Inside Cardiology’s Malpractice Payouts
Becker's ASC Review highlights The Doctors Company's analysis of 321 cardiology malpractice claims, examining the leading negligence allegations, contributing factors to patient harm, and financial impact of claims, including the significant roles of clinical judgment, communication, and patient behavior.
Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.
Emergency Care Resources
Get risk management/patient safety resources and free accredited education opportunities for clinicians providing emergency care.
Dec 05, 2025
Hospital at Home: A New Model of Care for Acutely Ill Patients
Hospital at Home programs have the potential to reduce costs, improve outcomes, and expand access, especially for Medicaid and low socioeconomic status patients. However, savings must be balanced with the cost of investments.
From
The Doctor’s Advocate
Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.
The Role of Doctors in an AI World: What a Century of Automation Predictions Gets Wrong About Medicine
Uncertainty is the permanent condition of medicine, and managing it is a core job description of the physician. It transcends the nominal task of “matching symptoms to diagnosis” that AI genuinely excels at.
January 27, 2025, Chicago Magazine
Incidental Findings Can Lead to Malpractice Claims
If the ordering practitioner does not follow up, an incidental finding may lead to patient harm and result in a malpractice claim.
October 08, 2026, Offcall Podcast
If AI Can Prescribe, Who's Liable When It Gets It Wrong? Four Experts Weigh In
Deepika Srivastava, Chief Operating Officer of The Doctors Company, joins a panel of experts to discuss the evolving liability risks of AI-enabled prescribing, highlighting how communication breakdowns contribute to patient harm and emphasizing the importance of physician oversight, effective governance, and safeguards to protect patient safety.
