Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.
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Patient Safety in Dentistry: Managing Adverse Events
When an adverse event occurs in a dental practice, providers and staff must be prepared to respond appropriately.
Extended Reporting Period (Tail) Coverage
For many medical professionals, extended reporting period (ERP) coverage, commonly referred to as “tail coverage,” is a vaguely familiar term that they may associate with job change or retirement.
September 15, 2025, Part B News
Beware of Signs of Lawsuit-Prone Patients, and Keep Documentation Professional
Rich Cahill, Vice President and Associate General Counsel for The Doctors Company, shares considerations for managing relationships with potentially litigious patients.
Dec 05, 2025
Hospital at Home: A New Model of Care for Acutely Ill Patients
Hospital at Home programs have the potential to reduce costs, improve outcomes, and expand access, especially for Medicaid and low socioeconomic status patients. However, savings must be balanced with the cost of investments.
From
The Doctor’s Advocate
August 05, 2024
Don’t Let Patient Disputes Escalate; Plan to Protect Yourself
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, contributes recommendations for managing troublesome minor patient disputes.
April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.
Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
Video Feb 10, 2026
Nurse Practitioners Moving Into Specialty Roles
Nurse practitioners are stepping into new practice environments, which comes with the responsibility to ensure the care being delivered aligns with their training, experience, and state regulations.
