August 06, 2026, Insurance Business
Dental Malpractice: The Paperwork Gap Costs More Than the Procedure
New data from The Doctors Company finds documentation failures generate higher average indemnity payments than technical skill errors, even though technical errors occur far more often.
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Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.
April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.
Extended Reporting Period (Tail) Coverage
For many medical professionals, extended reporting period (ERP) coverage, commonly referred to as “tail coverage,” is a vaguely familiar term that they may associate with job change or retirement.
November 01, 2023, Healthcare Risk Management
Be Prepared to Secure All Types of Evidence After Adverse Events
Richard F. Cahill, Esq., Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of healthcare providers preparing policies and procedures for securing evidence after adverse events.
Emergency Care Resources
Get risk management/patient safety resources and free accredited education opportunities for clinicians providing emergency care.
Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
Video Feb 10, 2026
Midwives: Consent, Documentation, and Practice Scope
In today’s high-pressure clinical environments, team turnover is common. Without clear communication about roles and responsibilities, misunderstandings can quickly escalate into formal complaints instead of productive dialogue.
February 20, 2023, KevinMD
From Toys to Tragedy: The Threat of Button Batteries to Children’s Health
This article by Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company, discusses important lessons learned and risk prevention strategies for button battery ingestion in children.
August 22, 2023, KevinMD
For Orthopedic Surgeons, an All-of-the-Above Approach Lowers Liability Risks
Jacqueline Ross, RN, PhD, Coding Director, and Eric E. Cleckler, MSN, RN, Patient Safety Risk Manager II, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, analyze orthopedic medical malpractice insurance claims and translate the findings into patient safety insights to help medical professionals pursue best practices for risk mitigation.
