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Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.

Video Feb 10, 2026
Midwives: Consent, Documentation, and Practice Scope
In today’s high-pressure clinical environments, team turnover is common. Without clear communication about roles and responsibilities, misunderstandings can quickly escalate into formal complaints instead of productive dialogue.

Mar 06, 2026
Gastric Point-of-Care Ultrasound: A Modern Approach to Managing Perioperative Aspiration Risk
Anahi Perlas, MD, FRCPC, Professor of Anesthesiology and Pain Medicine, University of Toronto
Gastric point-of-care ultrasound allows clinicians to visualize the stomach’s antrum in real time in order to preoperatively assess gastric content and pulmonary aspiration risk.
From The Doctor’s Advocate

Extended Reporting Period (Tail) Coverage
For many medical professionals, extended reporting period (ERP) coverage, commonly referred to as “tail coverage,” is a vaguely familiar term that they may associate with job change or retirement.

April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.

Keith Neff
Keith Neff founded Neff & Associates in 1986, and the agency has focused exclusively on medical malpractice insurance since its founding. He is based in Ocean City, Maryland.

October 09, 2026, Becker's ASC Review
Inside Cardiology’s Malpractice Payouts
Becker's ASC Review highlights The Doctors Company's analysis of 321 cardiology malpractice claims, examining the leading negligence allegations, contributing factors to patient harm, and financial impact of claims, including the significant roles of clinical judgment, communication, and patient behavior.

Dec 05, 2025
Hospital at Home: A New Model of Care for Acutely Ill Patients
Michael J. Maniaci, MD, Director of Enterprise Virtual Care, Mayo Clinic
Hospital at Home programs have the potential to reduce costs, improve outcomes, and expand access, especially for Medicaid and low socioeconomic status patients. However, savings must be balanced with the cost of investments.
From The Doctor’s Advocate

The Role of Doctors in an AI World: What a Century of Automation Predictions Gets Wrong About Medicine
Uncertainty is the permanent condition of medicine, and managing it is a core job description of the physician. It transcends the nominal task of “matching symptoms to diagnosis” that AI genuinely excels at.

January 27, 2025, Chicago Magazine
Incidental Findings Can Lead to Malpractice Claims
If the ordering practitioner does not follow up, an incidental finding may lead to patient harm and result in a malpractice claim.