Reflections on the Pandemic’s Three-Year Anniversary
As we pass the three-year anniversary of the COVID-19 pandemic and the end of the federal Public Health Emergency (PHE) on May 11, it is a time for reflection, looking back on the exceptional challenges faced, the incredible heroism we witnessed from all healthcare professionals, and the lessons learned.
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April 01, 2023, Healthcare Risk Management
Avoid Patient Abandonment Claims with Education, Follow-Up
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, shares insights on how good policies and strong communication can reduce the risk of patient abandonment claims.
Video Feb 08, 2017
What Doctors Need to Know About Being Sued (Episode 1)
The vast majority of doctors will face a medical malpractice lawsuit at some point in their career. Legal experts provide tips on how physicians can prepare to be an effective member of their own defense team.
Alzheimer’s Disease and Dementia Guide
Alzheimer’s disease, the most common cause of dementia, is the seventh-leading cause of death in the U.S. Early diagnosis provides important benefits to diagnosed individuals and their loved ones, caregivers, and society.
Nov 27, 2023
Diagnosis-Related Medical Malpractice Claims
Identifying and concentrating on factors related to high-indemnity medical malpractice claims can help to both improve patient outcomes and reduce financial losses. One common thread in high-indemnity claims is diagnostic errors. Therefore, understanding more about how to protect against and prevent diagnostic errors is paramount to patient safety and to mitigating loss costs.
Video May 22, 2024
What Is Social Inflation?
Healthcare practices and institutions are affected by the same economic forces that impact the communities and business climates in which they operate. Social inflation has reshaped numerous markets, but its effect on healthcare has been monumental. But what exactly is social inflation? Robert White, President of The Doctors Company and TDC Group and industry-leading expert on the impact of social inflation on medical professional liability, explains in this short clip.
Kathryn A. Bowen
Kathryn Bowen is the executive vice president of Madison Healthcare Insurance Services in Huntington Beach, California. She has been working in medical malpractice insurance for over 20 years.
Video Feb 10, 2026
Midwives: Consent, Documentation, and Practice Scope
In today’s high-pressure clinical environments, team turnover is common. Without clear communication about roles and responsibilities, misunderstandings can quickly escalate into formal complaints instead of productive dialogue.
Effective Obstetrical Team Communication
Effective communication requires a team effort for the exchange of concise and relevant information.
Informed Consent: Substance and Signature
True informed consent is a process of managing a patient’s expectations through shared decision making. It is not just a signature on a document.