Reflections on the Pandemic’s Three-Year Anniversary
As we pass the three-year anniversary of the COVID-19 pandemic and the end of the federal Public Health Emergency (PHE) on May 11, it is a time for reflection, looking back on the exceptional challenges faced, the incredible heroism we witnessed from all healthcare professionals, and the lessons learned.
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Best Imaginable Service for Our Members
Providing superior service is more than a best practice for us, it’s at the core of who we are. And according to the exceptional rankings we’ve received across multiple categories of support in our Member Experience Survey, our members agree.
Emergency Care Resources
Get risk management/patient safety resources and free accredited education opportunities for clinicians providing emergency care.
Southern California Wildfires Assistance
Due to disruption to member medical practices from the Southern California wildfires, The Doctors Company will defer policy cancellations for nonpayment for 90 days.
April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.
Reduce Patient Safety Risks With Vaccinations
Take time to assess the vaccine administration protocols in your practice.
Nov 12, 2020
Cardiology Closed Claims Study
This review of 210 cardiology malpractice claims identifies the most common patient allegations and the specific factors contributing to patient injury.
Professional Education
Failure to Diagnose Congenital Asplenia Results in Tragic Patient Outcome
(Claims Corner CME)
Referral process system failures can contribute to delayed diagnosis of serious conditions which can lead to severe consequences for patients. Problems can arise when referral is needed but is not initiated properly or timely, when the specialist does not ensure their recommendations are fully and clearly communicated back to the referring clinician, when the referring clinician does not understand or act on the specialist’s recommendations, or when the referring office fails to track their open referrals to ensure they have received all consultation reports. This program will examine a malpractice case involving all the above referral-related deficiencies, leading to a catastrophic result for the patient and significant liability for the involved clinicians. Risk management strategies will be provided for any practice to improve the referral process and to prevent similar tragedies from occurring.
Extended Reporting Period (Tail) Coverage
For many medical professionals, extended reporting period (ERP) coverage, commonly referred to as “tail coverage,” is a vaguely familiar term that they may associate with job change or retirement. Tail coverage extends the period of time during which a claim can be reported to the insurance carrier on a canceled claims-made medical professional liability insurance policy. The extension may be indefinite, or it may be for a predetermined term.
Podiatry: Lessons from Malpractice Claims
We analyzed 162 podiatric claims to identify top allegations and factors contributing to patient injury.
