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Dec 19, 2023
Telehealth: Frequently Asked Questions
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
As the evolution of telehealth continues, we address questions asked by medical and dental practices.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Technical Considerations)
In this video, created in partnership with Candello, experts address picking and setting up a virtual care system, conducting privacy and security audits, integrating the care system with the EHR, camera and microphone choices, preparing patients for virtual visits, and how to troubleshoot technology issues during telehealth calls.

April Aiken
Professional Risk Associates in Midlothian, Virginia, has served health care providers in the mid-Atlantic region since 1989.

Jun 25, 2020
Artificial Intelligence and the Future of Healthcare
This video series explores how artificial intelligence (AI) will change the future of healthcare. Eric Topol, MD, cardiologist, founder and director of The Scripps Research Translational Institute, and author of “Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again," offers unique insight on how AI can return the humanity to medicine and strengthen the patient-physician relationship.

Nov 12, 2020
Cardiology Closed Claims Study
This review of 210 cardiology malpractice claims identifies the most common patient allegations and the specific factors contributing to patient injury.

Video Nov 18, 2022
What to Expect from Litigation: Dr. Grollo's Perspective
Dennis Grollo, MD, a family physician, describes a malpractice case against him involving a long-time patient and allegations of using an out-of-state pharmacy. Dr. Grollo worked as a team with his attorney and The Doctors Company claims specialist to provide a strong defense with the support of medical and phone records. In the end, the jury exonerated him.

Dec 23, 2020
Podiatry: Lessons from Malpractice Claims
Carol Murray, RHIA, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
We analyzed 162 podiatric claims to identify top allegations and factors contributing to patient injury.

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