Practice Safety Culture INSIGHT Program
The Practice Safety Culture INSIGHT is a confidential survey that assesses whether daily office routines, management practices, policies, procedures, and communication styles promote patient safety or undermine it. It can be completed online in less than 30 minutes by leadership, clinicians, and supporting staff. The survey measures a range of factors that contribute to a culture of patient safety.
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Nov 27, 2023
2023 Judicial Review: Significant Court Decisions on Medical Liability Issues
In the past year, several state supreme courts handed down significant decisions that expand medical liability.
From
The Doctor’s Advocate
Randall Nukk
Randall Nukk is physician niche president for Gallagher Healthcare in Itasca, Illinois. His areas of expertise include medical malpractice insurance and coverage and exposure analysis.
October 30, 2025, Medical Economics
AI, Malpractice, and the Future of Physician Liability
Artificial intelligence (AI) is entering everyday care, raising questions about malpractice. Deepika Srivastava, Chief Operating Officer at The Doctors Company, discusses how AI could redefine the standard of care, what happens when an algorithm contributes to patient harm, and practical steps physicians can take now to protect themselves—including documentation, communication and clear internal policies.
April 08, 2024, InsuranceAUM.com
InsuranceAUM Podcast Episode 206: Investing Opportunities in COIN with TC Wilson of The Doctors Company
TC Wilson, Chief Investment Officer of The Doctors Company, discusses COIN, the California Organized Investment Network. COIN helps insurers like The Doctors Company make financially sound investments that have environmental benefits throughout California and/or social benefits in the underserved communities across the state.
Diagnostic Error in General Surgery
Although claims against general surgeons primarily allege technical surgical-type errors, diagnostic error is the second most frequent allegation against or case type for general surgeons.
February 21, 2024, Journal of the American College of Cardiology
Professional Liability: The Problem That Will Not Go Away
The frequency of malpractice claims in the United States has trended downward in the last 10 to 15 years, however, there is an upward trend in the “severity” of claims, driven in large part by “nuclear” jury verdicts. Cardiologists and other clinicians should always be aware that a lack of communication is a common causal factor in malpractice suits. Richard E. Anderson, MD, FACP, Chairman and CEO, The Doctors Company and TDC Group, investigates claim amounts and severity alongside three prominent physicians.
Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
Video Aug 29, 2025
Challenges to Scaling Adoption of Hospital at Home
Michael J. Maniaci, MD, Director of Enterprise Virtual Care, Mayo Clinic, presents at the 2025 TDC Group Executive Advisory Board Meeting about the top challenges when implementing hospital at home programs.
