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Professional Education
Failure to Diagnose Congenital Asplenia Results in Tragic Patient Outcome (Claims Corner CME)
Referral process system failures can contribute to delayed diagnosis of serious conditions which can lead to severe consequences for patients. Problems can arise when referral is needed but is not initiated properly or timely, when the specialist does not ensure their recommendations are fully and clearly communicated back to the referring clinician, when the referring clinician does not understand or act on the specialist’s recommendations, or when the referring office fails to track their open referrals to ensure they have received all consultation reports. This program will examine a malpractice case involving all the above referral-related deficiencies, leading to a catastrophic result for the patient and significant liability for the involved clinicians. Risk management strategies will be provided for any practice to improve the referral process and to prevent similar tragedies from occurring.

Nov 15, 2024
Defensible Medical and Dental Records
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Patient records, which serve a critical function in healthcare delivery and routine clinical operations, can provide key evidence in the event of a professional liability action.

Video Sep 23, 2024
How Is Montage Health Using AI to Automate and Improve the Patient Referral Process?
One of the greatest challenges for healthcare professionals with the rising influence of AI in healthcare is how to safely adopt the technology and integrate it into the treatment experience. During TDC Group’s 2024 Executive Advisory Board Meeting, Meg Burke Dingae, MHSA, Chief Digital Officer, Montage Health, discusses how her team is using AI to assist in the referral process.

Mar 07, 2023
Third-Party Litigation Funding on the Rise
Elizabeth Y. Healy, Vice President, Government and Community Relations, The Doctors Company
Third-party litigation funding injects the financial interests of outsiders into litigation, driving up settlement awards and threatening the integrity of the civil justice system.
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