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Oct 26, 2023
Documentation Can Prevent Litigation: Patient Safety Impact Story
Our Patient Safety INSIGHT Services and extensive library of resources and tools take a data-driven approach to help you reduce adverse events while increasing patient safety and satisfaction. Here is one story of how our Patient Safety/Risk Management team reduced risk in a member practice.

Randall Nukk
Randall Nukk is physician niche president for Gallagher Healthcare in Itasca, Illinois. His areas of expertise include medical malpractice insurance and coverage and exposure analysis.

What Do People Actually Want from Primary Care?
Ami Parekh, MD, JD, Chief Health Officer, Included Health, and Member, Board of Governors, The Doctors Company, Part of TDC Group, presents at the 2025 TDC Group Executive Advisory Board Meeting about the current and future state of primary care in the U.S.

October 30, 2025, Medical Economics
AI, Malpractice, and the Future of Physician Liability
Artificial intelligence (AI) is entering everyday care, raising questions about malpractice. Deepika Srivastava, Chief Operating Officer at The Doctors Company, discusses how AI could redefine the standard of care, what happens when an algorithm contributes to patient harm, and practical steps physicians can take now to protect themselves—including documentation, communication and clear internal policies.

Professional Education
Shoulder Dystocia Clinician-Patient Disclosure
This enduring activity is designed to assist physicians and advanced practice clinicians (APCs) in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may, unfortunately, occur despite the best of care; however, effective physician-patient communication is an integral part of clinical practice and has been shown to positively influence outcomes by increasing patient understanding and trust.

November 13, 2025, Inside Medical Liability
MPL Case: Could Timely Diagnosis Have Preserved This Patient’s Vision?
Despite thorough subject-matter knowledge, physicians can miss the diagnosis of a familiar condition because of issues with clinical judgment. Clinical judgment may be influenced by distraction, interruption, or team communication issues. A new study of malpractice allegations against ophthalmologists suggests that when practices build teamwork skills, they strengthen patient safety and mitigate practice risks.

February 19, 2025, JAMA Network Open
Ambient Listening—Legal and Ethical Issues
Ambient listening, which involves using AI to record and analyze conversations between clinicians and patients, is one area of early AI adoption among healthcare professionals. I. Glenn Cohen, JD; Julie Ritzman, MBA, CPHRM; and Richard F. Cahill, JD, provide a comprehensive analysis of the legal and ethical considerations associated with the use of ambient listening technologies in healthcare settings.

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