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February 05, 2024, Part B News
AI Proliferates: Coding and Chat Remain Fertile Ground, But Watch Decision-Making
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, discusses the benefits of AI in medical coding for streamlining processes, but emphasizes the necessity of human oversight to ensure accuracy and mitigate potential biases.

Jul 28, 2023
Quick Check: Telehealth Care
Using our Quick Check tool can help you minimize potential liability risks associated with telehealth care.

Professional Education
Prevention of Diagnostic Error in Primary Care
Diagnostic errors occur often in primary care settings and can impact over 12 million outpatients annually. This is a top patient safety concern and a global burden. Significant patient harm can occur due to treatment delay, testing, or misdiagnosis. This course is an opportunity to promote awareness and visibility by identifying where these errors occur most often in the diagnostic process of care framework.

Dec 23, 2020
Orthopedics Case Study: The Danger of EHR Templates
Robin L. Wessels, MBA, RN, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company
This example of an orthopedic claim involving accurate medical record documentation illustrates the importance of exercising caution when using EHR templates.

Jul 21, 2022
Effective Obstetrical Team Communication
Pamela Willis, JD, RN, Senior Patient Safety Risk Manager, The Doctors Company
Effective communication requires a team effort for the exchange of concise and relevant information.

Sep 01, 2023
Responding to Requests for Dental Records and the Consequences of Refusing
This risk management discussion can help dental professionals avoid complaints, investigations, and sanctions when they respond to dental record requests.

Jul 13, 2022
Malpractice May Be Negative, but Its Data Can Generate Positive Results
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group
We can leverage malpractice data to target and drive investment in patient safety efforts. Malpractice data shows us very clearly that good communication and teamwork are vital to preventing adverse events and malpractice claims—while also dramatically improving working conditions and enhancing patient safety.

Aug 27, 2024
Spotlight on Grants: Identifying and Mitigating Patient Safety Risks Associated With Telehealth Referrals
The Doctors Company Foundation supported a project to help practitioners identify and mitigate risks when referring telehealth patients to in-person care.
From The Doctor’s Advocate

Dec 19, 2022
The Industry’s Strongest Malpractice Claims Defense
The Doctors Company is founded and led by physicians, which gives us a keen understanding of the impact of a malpractice claim. If a claim is ever made against you, we fight to win—both in and out of the courtroom.

Burnout
Growing administrative demands and distractions in our complex healthcare system conflict with how clinicians want to provide care—contributing to alarming rates of burnout and potentially leading to more adverse events and compromising patient safety.