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Mar 01, 2022
Nine Tips for Telehealth Clinical Documentation
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager, The Doctors Company
Patient safety expert Sue Boisvert offers strategies to help providers address the unique documentation requirements created by telehealth care.
From The Doctor’s Advocate

Professional Education
Managing Patient Information: Strategies for Advanced Practice Clinicians
This program covers the patient information system, specifically documentation of patient information in the medical record. Many times, insufficient documentation results in the provider not being able to find information needed to guide clinical decision-making. Adequate documentation will enhance patient care by ensuring that patients receive the care necessary and may prevent a missed or delayed diagnosis.

Jul 11, 2023
Patient Safety Strategies for Hospitalists
Kathleen Stillwell, MPA/HSA, RN, Senior Patient Safety Risk Manager, The Doctors Company
Hospitalists face liability risks based on their diverse roles as an inpatient’s attending physician, covering physician, consultant, supervising physician, and/or co-manager. Common problems include confusion regarding the hospitalist’s responsibilities in the patient care continuum and miscommunication during different phases of inpatient care.

Aug 02, 2023
Noncompliant Patients Increase Liability Risks for Practitioners
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Practitioners face potential liability when patients do not follow up as instructed or refuse at-home help.

Mar 11, 2024
Informed Refusal
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Documenting a patient’s refusal of test or treatment options is key to minimizing risk exposure.

INSIGHT Programs

Aug 04, 2022
Anesthesia Care: Strategies for Preventing Dental Injuries
Brent Lee, MD, MPH, FASA, Director, Clinical Excellence and Performance Improvement, North American Partners in Anesthesia, and Karen Fielder, RN, JD, Vice President, Chief Risk Officer, North American Partners in Anesthesia
Being aware of the causes of tooth damage related to surgical intubation can help anesthesia clinicians avoid future problems.

December 01, 2022, Healthcare Risk Management
Remember the Basics of Good Documentation
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, provides suggestions for executing good documentation practices to accurately record patient encounters.

Jun 18, 2024
Choose Your Most Important Quality Measure, Examine for Equity, and Begin
Mark D. Smith, MD, MBA, Clinical Professor of Medicine, UCSF; Founding President, California Health Care Foundation
Guest author Mark D. Smith, MD, MBA, considers the connections between equity and high-quality care and offers strategies for prioritizing efforts.
From The Doctor’s Advocate

Feb 29, 2024
Providing Dental Services in the Hospital Setting
Susan Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, and Nichole M. Pieters, MS, RN, Patient Safety Risk Manager II, The Doctors Company, Part of TDC Group
Lack of familiarity with hospital systems and medical staff rules may pose risk management implications for dental care professionals. These strategies can help practitioners navigate the hospital environment.