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Documentation/EHR/Patient Records Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding documentation.

Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate

Suicide and Crisis Lifeline: Call or Text 988
The National Suicide Prevention Lifeline is now 988, an easy-to-remember number for 24/7 crisis care.

Sep 05, 2025
The Foundation Board Welcomes New Director Ami Parekh, MD, JD
We’re pleased to welcome Ami Parekh, MD, JD, to The Doctors Company Foundation Board of Directors. Dr. Parekh is the Chief Health Officer at Included Health, where she leads their national primary care, urgent care, behavioral health, clinical navigation, and population health management practices.
From The Doctor’s Advocate

July 14, 2025, Part B News
Written Protocol for Inappropriate Behavior, However Mild, Can Help
It’s important for a medical practice to have a written policy for dealing with challenging patient situations in order to train and direct staff.

Are You Prepared for a Medicare Recovery Audit Contractor (RAC) Audit?
RAC audits can be triggered by innocent documentation errors. These strategies can help you assess your risk for coding and billing errors and establish compliance and practice standards.

As Corporate Entities Enter Healthcare, Practices Can Respond via Patient-Centered Care
Corporate entities have always been involved in healthcare, but now mega corporations—from outside the medical space—are entering the field. The involvement of these large non-legacy corporate entities in healthcare is growing and is challenging—and while this trend brings some benefits, it will also impact how all clinicians provide healthcare.

Practitioner Refusal to Treat Vaccine-Hesitant Patients in the Office Setting
We offer expert strategies to help practitioners address patients who refuse or delay vaccines.

Mar 07, 2023
Building a Culture of Safety in Healthcare, Part Three: Human Factors Engineering
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the third installment of his four-part series on safety culture, Dr. David Feldman discusses the benefits of human factors engineering.
From The Doctor’s Advocate

Responding to Requests for Dental Records and the Consequences of Refusing
This risk management discussion can help dental professionals avoid complaints, investigations, and sanctions when they respond to dental record requests.