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December 19, 2023, PSQH
Patient Safety Predictions for 2024
Robert E. White Jr., President, and Laura Kline, MBA, CPCU, Senior Vice President of Business Development, The Doctors Company, part of TDC Group, offer their predictions for what will happen in patient safety and healthcare quality in 2024.

Documentation/EHR/Patient Records Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding documentation.

Suicide and Crisis Lifeline: Call or Text 988
The National Suicide Prevention Lifeline is now 988, an easy-to-remember number for 24/7 crisis care.

Are You Prepared for a Medicare Recovery Audit Contractor (RAC) Audit?
RAC audits can be triggered by innocent documentation errors. These strategies can help you assess your risk for coding and billing errors and establish compliance and practice standards.

Mar 07, 2023
Building a Culture of Safety in Healthcare, Part Three: Human Factors Engineering
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the third installment of his four-part series on safety culture, Dr. David Feldman discusses the benefits of human factors engineering.
From The Doctor’s Advocate

Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate

As Corporate Entities Enter Healthcare, Practices Can Respond via Patient-Centered Care
Corporate entities have always been involved in healthcare, but now mega corporations—from outside the medical space—are entering the field. The involvement of these large non-legacy corporate entities in healthcare is growing and is challenging—and while this trend brings some benefits, it will also impact how all clinicians provide healthcare.

Interventional Radiology Wrong-Site Procedure: Case Review
This case review explores factors contributing to a wrong-site procedure and highlights strategies that can help practitioners mitigate risk and increase safety.

Responding to Requests for Dental Records and the Consequences of Refusing
This risk management discussion can help dental professionals avoid complaints, investigations, and sanctions when they respond to dental record requests.

July 14, 2025, Part B News
Written Protocol for Inappropriate Behavior, However Mild, Can Help
It’s important for a medical practice to have a written policy for dealing with challenging patient situations in order to train and direct staff.