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Nov 27, 2023
Diagnosis-Related Medical Malpractice Claims With Indemnities Over $1 Million: Understanding the Primary Drivers
Jacqueline Ross, RN, PhD, Coding Director, and Kathrine Soulsby, RN, BSN, Senior Patient Safety Analyst, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
Identifying and concentrating on factors related to high-indemnity medical malpractice claims can help to both improve patient outcomes and reduce financial losses. One common thread in high-indemnity claims is diagnostic errors. Therefore, understanding more about how to protect against and prevent diagnostic errors is paramount to patient safety and to mitigating loss costs.

The Doctors Company Commits to Health Workforce Well-Being as a Founding Member of the National Academy of Medicine’s Change Maker Campaign
On the 1st anniversary of the National Plan for Health Workforce Well-Being, The Doctors Company reinforces its commitment to health workforce well-being as a founding member of the Change Maker campaign of the National Academy of Medicine (NAM). The national plan provides a roadmap for collective action to address the health worker burnout crisis, strengthen workplace well-being, and restore the nation’s health.

Sep 19, 2022
Building a Culture of Safety in Healthcare, Part One: Mutual Respect
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
Mutual respect is the foundation of patient safety, risk reduction, and professional satisfaction. In the first article of a four-part series, Dr. David Feldman outlines strategies for fostering respect in healthcare.
From The Doctor’s Advocate

Professional Education
Prevention of Diagnostic Error in Primary Care
Diagnostic errors occur often in primary care settings and can impact over 12 million outpatients annually. This is a top patient safety concern and a global burden. Significant patient harm can occur due to treatment delay, testing, or misdiagnosis. This course is an opportunity to promote awareness and visibility by identifying where these errors occur most often in the diagnostic process of care framework.

Video Oct 14, 2022

Sep 01, 2023
Failure to Diagnose and Refer Results in Court and Dental Board Action
This case explores the issues surrounding a misdiagnosis claim and outlines steps to help dental professionals avoid these types of allegations.

Professional Education
Shoulder Dystocia Physician-Patient Disclosure
This enduring activity is designed to assist physicians and advanced practice clinicians (APCs) in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may, unfortunately, occur despite the best of care; however, effective physician-patient communication is an integral part of clinical practice and has been shown to positively influence outcomes by increasing patient understanding and trust.

Jun 17, 2022
As Telemedicine Best Practices Emerge, Assess Your Practice
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
Healthcare leaders have discovered that remote care reveals some unexpected advantages.
From The Doctor’s Advocate

Oct 20, 2022
Job Shadowing: Observers, Volunteers, and Students in Clinical Settings
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, The Doctors Company
Create guidelines to prevent practice risks, eliminate patient harm, and protect patient privacy.

Jun 17, 2022
Practice Protection for Administrative and Regulatory Actions
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Kathleen Stillwell, MPA/HSA, RN, Senior Patient Safety Risk Manager, The Doctors Company
Our legal and patient safety experts describe the types of complaints against healthcare professionals that trigger agency investigations and advise how to respond to notifications.
From The Doctor’s Advocate