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Jun 18, 2024
Documentation Strategies for Open Notes in Healthcare: The Cures Act
Kathleen Stillwell, MPA/HSA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, Part of TDC Group
Under federal law, patients have a right to access their health records. Our experts offer strategies to help you connect with patients.

Dec 05, 2023
Using Artificial Intelligence to Improve Radiology Workflow
Julie Song, MPH, CPHQ, Patient Safety Risk Manager II, The Doctors Company
Although artificial intelligence has the potential to enhance workflow improvements in radiology, its applications may also have downstream consequences that are not yet fully realized.

The Doctors Company Names Megan Mahoney, MD, MBA, to Board of Governors
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, is pleased to announce the appointment of Megan Mahoney, MD, MBA, to its Board of Governors. Dr. Mahoney is Chief of Staff for Stanford Health Care and Professor of Medicine at Stanford University School of Medicine.

Professional Education
Cardiology Medical Malpractice Case Study: A Lesson in 'Three P' Analysis
Clinicians, such as primary care and cardiologists, who routinely evaluate and treat patients with cardiac conditions, may benefit from insight from a real cardiology closed claims lawsuit and what factors contributed to it. They will learn the concept of the “Three P” analysis as a strategy to minimize the risk of professional liability litigation. This educational activity explains the various issues that led to the filing of the lawsuit and why it was dismissed, such as good documentation, which is often a prevailing factor in successfully defending a professional liability lawsuit.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Managing the Unexpected)
This video, created in partnership with Candello, explores the ways virtual visits can go sideways, strategies to handle those situations (including rescheduling the visit, converting the visit to in-person, and problem-solving during the visit), how to create a backup plan to handle technology issues, what to look for in patient behaviors and environment to evaluate the patient’s safety, and managing patient expectations with virtual care.

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