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Jul 09, 2021
Requests to Amend a Medical or Dental Record
Carol Murray, RHIA, CPHRM, Senior Patient Safety Risk Manager, and Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Patients have the right to request amendments to their medical or dental records, but providers have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.

Community Oncology Alliance Selects The Doctors Company as Exclusive Medical Malpractice Insurance Partner

Jun 05, 2023
Cultural Diversity in Healthcare: Strategies for Culturally Appropriate Patient Care
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.

Dec 21, 2023
Suicide Prevention: Primary Care Is a Crucial Setting for Identifying Risk
Debra Davidson, MJ, CPPS, Senior Patient Safety Risk Manager, The Doctors Company
At any given time, some of your patients are having thoughts of suicide. Effective suicide prevention requires a comprehensive approach.

Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Feb 03, 2023
Pediatrics: Lessons in Preventing Button Battery Injuries
Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
It is critical for clinicians to minimize misdiagnosis and delays in care and treatment of pediatric button battery ingestions, exposures, and insertions.

Continuing Education Insight

Sep 01, 2023
Unethical Treatment Leads to Lawsuit and Dental Board Action
Our analysis and risk management discussion of a case involving allegations of unethical treatment includes strategies to help dental professionals avoid becoming the focus of an investigation or claim.

Dec 15, 2021
Telephone Communication for Healthcare Providers: Safety Strategies
Nicole Franklin, MS, CPHRM, Patient Safety Risk Manager II, The Doctors Company
When casually or carelessly conducted, telephone communications can lead to diagnostic errors and misunderstandings that can culminate in professional malpractice claims

Aug 25, 2020
Distracting Devices in Healthcare: Malpractice Implications
Shelley Rizzo, MSN, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
Digital distraction in healthcare is a threat to patient safety and physician well-being. Personal electronic devices can create a digital distraction so engaging that it consumes awareness, potentially preventing healthcare providers from focusing on the primary task at hand—caring for and interacting with patients.