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Telephone Communication for Healthcare Providers: Safety Strategies
When casually or carelessly conducted, telephone communications can lead to diagnostic errors and misunderstandings that can culminate in professional malpractice claims

Jun 05, 2023
Building a Culture of Safety in Healthcare, Part Four: Just Culture
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the final installment of his series on safety culture, Dr. David Feldman describes how a just culture promotes both patient safety and professional satisfaction.
From The Doctor’s Advocate

Cultural Diversity in Healthcare: Strategies for Culturally Appropriate Patient Care
A practitioner’s ability to understand and interact effectively with people from other cultures is critically important to helping to achieve health equity for all patients.

Continuing Education Insight
For healthcare professionals, keeping up with the changes and advances in your field is a lifelong challenge. The Doctors Company offers continuing education courses for providers, dentists, nurses, practice managers, advanced practice clinicians, and other staff across a broad range of subjects.

Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.

Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

The Doctors Company Names Megan Mahoney, MD, MBA, to Board of Governors
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, is pleased to announce the appointment of Megan Mahoney, MD, MBA, to its Board of Governors. Dr. Mahoney is Chief of Staff for Stanford Health Care and Professor of Medicine at Stanford University School of Medicine.

Aug 27, 2024
Adjusting Medications for Patients With Kidney Disease: Case Study
Melissa Nelson, RN, Senior Patient Safety Analyst, The Doctors Company
Strategies from our case examination can help practitioners ensure that patients with poor kidney function receive appropriately adjusted medication doses.
From The Doctor’s Advocate

October 17, 2025, Medscape
Time-Saving Rx: Smart Hacks for Busy Physicians
For physicians, every minute matters when patients are waiting and the to-do list is piled high. Between paperwork, charting, admin duties, and pinging messages, time is the scarcest resource. Daniel Kent Cassavar, MD, MBA, Medical Director for The Doctors Company and TDC Group, provides recommendations to help doctors save time to prioritize patient care.

Survey Reveals Only 12 Percent of Physicians Likely to Recommend Medicine as a Career, Citing Misinformation and Lack of Trust
A new physician survey reveals a Net Promoter Score (NPS) of -52 for professional satisfaction, with only 12 percent of physicians recommending medicine as a career to others. The top reason: 64 percent of physicians named misinformation on social media as the most challenging part of practicing medicine.